Customer Reviews for First Choice Car Care
dean on 10/16/2011 12:07:47 PM
This guy is a crook and will find a way to just keep tacking on the charges. I went to have a belt replaced; the belt was fine but had slipped off; great no need for the belt just a quick adjustment and a $40 charge... By the end of the day they had found ways to get the coast up to $665. It gets worse, when I went to pay the next day even after 2 quotes at $665 now they want over $1000. Once they got you in the spot where you just don’t have any more $ they say “oh for you my friend we won’t charge for labor…” I was told all day “we won’t charge for labor.” They did and they will.
The owner was so rude and refused to even consider some kind of negotiation. I asked to speak with the employee that gave me the quote; he refused to do that as well. After that he said they would keep my car till I found a way to pay, when I tried to ask about the invoice a work record log he said I was harassing him and the customers and he kicked me out of his shop. I had to call the police to get him to calm down to the point to even pay him. I had to call the police to pay my bill!
Very shady people and they will find a way to squeeze everything out of you they can. Unless it’s an oil change steer clear of this nightmare! Any work that needs to be done take your vehicle elsewhere or they will rake you over the coals.